Using $0 as a payment option in a payment form

In this article:

Overview

In LGL Forms, payment forms are designed to allow only paid submissions to sync automatically to LGL. This ensures that only valid, completed payments are synced to your database. 

It is also the case that offering a “pay now or pay later” option in an LGL form is not possible. 

However, it is possible to offer a $0 payment option in a payment form. This adds some flexibility in terms of enabling event registrants to sign up for a free event ticket using your form or offering a limited number of free tickets to an event, for example.

This article directs you to complete instructions on offering a free option for event registration. There are a few steps you’ll need to take to enable these scenarios for your form, and some caveats to consider. You can follow the instructions provided to accomplish each option that is available.

If you want to set up any scenario that is different from what is described here, LGL will not be able to provide technical support.

Offer free event registration

See this article for instructions on capturing event registrations for a free event.

Making the 3% additional fee coverage option conditional upon payment 

When you're offering $0 as a payment option in your form, we recommend making the 3% fee conditional upon payment, so it will only display when a gift amount is being submitted. This way, when someone has selected a $0 option in your Amount field, the 3% additional fee coverage option will disappear.

You can do make this update by editing the field...

...and then selecting the "Show fee coverage only when amount has been entered" checkbox, as shown here: