Support documentation for LGL

Knowledge Base

LGL Training Course

Comprehensive overview of LGL's core functionalities

45 articles

Year-End Tax Receipts/Annual Statements

Instructions for sending year-end tax receipts/annual statements by mail or email

6 articles

Getting Started

Logging in, customizing look and feel, changing passwords, adding team members

27 articles

Data Migration, Organization & Cleanup

Guidance for prepping and migrating data into LGL, and for cleaning up your LGL data

13 articles

Importing

Guidance for importing your data into LGL using the Flex Importer

34 articles

Home / Dashboard

Using the Little Green Light Dashboard and Calendar

3 articles

Constituents

Households, relationships, merging, deceased constituents, duplicates, memberships

38 articles

Constituent Searches & Lists

Basic searching and filtering, complex searches, saved searches, building lists

11 articles

Fundraising (Gifts & Pledges)

Gift and pledge entry, campaigns, funds, appeals, events, in memory, soft credits

30 articles

Acknowledgments

Setting up and sending email and print acknowledgments

14 articles

Tributes

How to record, acknowledge, and import tributes, and accept them via an LGL form

4 articles

Appeals & Events

Managing events and appeals, working with auction software, exporting event data

17 articles

Searching

Simple or complex searches, searching or browsing, saved searches

10 articles

Reports

Building and customizing, scheduling, constituent vs. fundraising, smart fields

15 articles

Mailings

Creating mailmerge letters, envelopes and labels for reminders, solicitations, etc.

17 articles

Emailing

Learn all about sending emails directly from LGL

20 articles

LGL forms

Building, enabling payments, look and feel, integrating data flow to LGL, publishing

57 articles

Integrations

Mailchimp, Constant Contact, PayPal, QuickBooks, Zapier

29 articles

Activity

Tasks, contact reports, volunteering, notes, and documents

10 articles

International use of LGL (outside U.S.)

How to use LGL if you're outside the U.S.

4 articles

Billing & Payment

Subscribing and unsubscribing, setting up billing and contact information

4 articles

Security

CAN-SPAM Act, 2-step verification, enabling alerts, authorized users, data security

7 articles

Affiliates & Refer a Friend

Details about LGL's Affiliates and Refer a Friend programs

2 articles

LGL Best Practices

Best practices for using LGL

12 articles

Quick Answers

Speedy answers to some frequently asked LGL support questions

21 articles

LGL Video Library

Getting Started with LGL

16 articles

Training Videos

30 articles

Constituent Management

8 articles

Gifts & Acknowledgments

17 articles

Forms & Donation Processing

6 articles

Mailings & Emails

11 articles

Appeals & Events

7 articles

Searching & Reporting

12 articles

Importing Data

6 articles

Integrated Web Services

11 articles

Product Updates

Videos describing updates made to LGL features

2 articles

For Consultants

Videos for consultants who are interested in LGL or who have clients using LGL.

2 articles