Support documentation for LGL

Knowledge Base

LGL Training Course

Comprehensive overview of LGL's core functionalities.

45 articles

Year-End Tax Receipts/Annual Statements

Instructions for sending year-end tax receipts/annual statements by mail or email.

7 articles

Getting Started

Logging in, customizing look and feel, changing passwords, adding team members.

27 articles

Data Migration, Organization & Cleanup

Guidance for prepping and migrating data into LGL, and for cleaning up your LGL data.

13 articles


Guidance for importing your data into LGL using the Flex Importer.

34 articles

Home / Dashboard

Using the Little Green Light Dashboard and Calendar.

3 articles


Households, relationships, merging, deceased constituents, duplicates, memberships.

38 articles

Constituent Searches & Lists

Basic searching and filtering, complex searches, saved searches, building lists.

11 articles

Fundraising (Gifts & Pledges)

Gift and pledge entry, campaigns, funds, appeals, events, in memory, soft credits.

30 articles


Setting up and sending email and print acknowledgments.

14 articles


How to record, acknowledge, and import them, and accept them via an LGL form

4 articles

Appeals & Events

Managing events and appeals, working with auction software, exporting event data.

17 articles


Simple or complex searches, searching or browsing, saved searches

10 articles


Building and customizing, scheduling, constituent vs. fundraising, Smart Fields.

15 articles


Creating mailmerge letters, envelopes and labels for reminders, solicitations, etc.

17 articles


Learn all about sending emails directly from LGL.

20 articles

LGL forms

Building, enabling payments, look and feel, integrating data flow to LGL, publishing.

56 articles


Mailchimp, Constant Contact, Mandrill, PayPal, Wufoo, Dropbox.

29 articles


Tasks, contact reports, volunteering, notes, and documents.

10 articles

International use of LGL (outside U.S.)

How to use LGL if you're outside the U.S.

4 articles

Billing & Payment

Subscribing and unsubscribing, setting up billing and contact information.

4 articles


7 articles

Affiliates & Refer a Friend

Details about LGL's Affiliates and Refer a Friend programs.

2 articles

LGL Best Practices

Articles offering best practices for using LGL.

12 articles

Quick Answers

Speedy answers to some frequently asked LGL support questions.

21 articles

LGL Video Library

Getting Started with LGL

16 articles

Training Videos

32 articles

Constituent Management

8 articles

Gifts & Acknowledgments

19 articles

Forms & Donation Processing

6 articles

Mailings & Emails

14 articles

Appeals & Events

7 articles

Searching & Reporting

12 articles

Importing Data

6 articles

Integrated Web Services

11 articles

Product Updates

Videos describing updates made to LGL features

2 articles

For Consultants

Videos for consultants who are interested in LGL or who have clients using LGL.

2 articles