New email builder: Create an email acknowledgment template

NOTE: This article assumes you have opted to use the updated email features in LGL. We have an equivalent article based on the original LGL Email feature.

To create an email acknowledgment template, navigate to Fundraising > Acknowledgments > Ack. Email Templates, and click the Add ack. email template button:

The Acknowledgment email template form (shown below) opens. The template’s category is automatically set to "Acknowledgment", which will make this template, once you save it, available within the gift entry page so that you can add the acknowledgment to the gift/s you want to acknowledge.

Now you can select the "Reply-to" and "Subject" fields and name the template. Once you’ve completed the necessary fields and added your content and merge fields, your email acknowledgment template might look something like this:

To be sure your email acknowledgment template is complete, be sure that you have completed these tasks:

• Named your template in the Template Name field at the top of the page
• Completed the “Reply-to” and “Subject” fields
• Drafted your content in the content pane, adding merge fields from the Merge Fields list
• Clicked the blue Save template button in the top right of the page

You can also apply the formatting options described here.

Your email acknowledgment template will now be available to select from the Acknowledgment template dropdown within the gift record or to select in bulk from Fundraising > Acknowledgments > Unacknowledged Gifts.