Why can't my team member send an LGL email?

NOTE: We are in the process of rolling out a significant update to LGL Email that offers more and better formatting, plus the scheduling of emails up to 30 days in advance. The email upgrade is in beta, which means it is still subject to change before it’s finalized. If you have chosen to use the updated version of LGL Email, then the screenshot in this article won’t match exactly what you’re seeing in your account. Learn more about the email update here.

Before a member of your team can send an email from within LGL using LGL email, that team member needs to be approved to do so. 

Keep in mind, only verified LGL team members can be approved to send email. (A verified LGL account is one that has been created and the team member has previously created a password and logged in.)

To approve a team member to send emails from LGL, go to Mailings > Emails > Manage Senders, and check the Approved checkbox in the Sending Status column.