Enable your LGL Forms account to accept PayPal payments

STOP AND READ: As of November 2024, if you connect a PayPal payment account to LGL Forms, that PayPal account will be using PayPal Complete Payments, a newer platform for tying into PayPal. This new version has a number of benefits compared with our older PayPal integration with LGL Forms.

Benefits of setting up PayPal Complete Payments as your LGL Forms payment processor

This new integration supports the use of credit cards for recurring donations. When using the older PayPal integration as your payment account, recurring donations would successfully complete only if the donor checked out using their PayPal account while logged in, not if they used a credit card without a PayPal account.
This new integration supports Venmo as a payment option in LGL Forms. If a donor selects to pay via Venmo, they'll check out by clicking on a Venmo QR code and pay via Venmo.
The new integration supports Google Pay, however, only for one-time payments, not for recurring donations.

Read our help article about the new PayPal Complete Payments option.

If you connected a PayPal account to LGL Forms prior to November 2024, you are using the older version. Those connections will continue to function as they did before, without support for credit card-based recurring donations and without the option to offer Venmo. If you would rather use the updated integration, you will need to add a new PayPal connection and then update your existing forms so they use that new payment account.

Benefits of keeping the old PayPal integration as your payment processor for LGL Forms

You don’t need to make any updates.
The old version can be combined with Stripe, whereas the new version (PayPal Complete Payments) cannot be combined with Stripe.

The rest of this article pertains to using the older PayPal integration for your payment processing.

Overview

To collect donations and other payments through LGL Forms, you need an integrated payment processing account with PayPal or Stripe. This article describes how to set up PayPal as your payment processor. Alternatively, you can read about setting up your payments through Stripe.

NOTE: LGL does not cover payment processing fees. PayPal has a nonprofit rate of 1.99% + 49¢. In LGL Forms, you can add an option for donors to increase their donation by 3% to help cover the cost of payment processing.

IMPORTANT: PayPal requires that you use a business account to set it up as a payment provider for LGL Forms. It is not possible to integrate a personal PayPal account with LGL Forms.

LGL Forms makes it easy to create and publish online donation forms (or forms that collect payment for other reasons, such as events, membership registration, or membership renewal). LGL Forms is integrated with PayPal, a leading merchant account provider and payment processor.

If you want to collect online donations, you will first need to activate payments within your LGL Forms account. To do this, go to Forms > Go to LGL Forms within Little Green Light, navigate to the Admin tab, and select your location:

Selecting a payment account

To select the payment account used by a particular form, edit the form, choose your new payment account as shown below, and then click the Save & finish button for your form to save the update.

Using PayPal in your forms

Once you've set up your LGL Forms account to process payments via PayPal, you'll be able to set up donation/payment forms. If you have more than one payment processor integrated with your LGL Forms account (such as Stripe or PayPal Complete Payments), then you'll be able to select which one you want to use for each form.

In this screenshot, we've selected PayPal.

Using PayPal allows your donors to pay using their own PayPal account or via credit card through PayPal. They do not need a PayPal account to pay by credit card, however.

Use both PayPal and Stripe together

If you would prefer to have your credit card payments processed by a provider other than PayPal, you can set Stripe as the payment processor in a form and still add a PayPal option for your donors who would prefer to pay via PayPal. To do this, select Stripe as the payment account you want to use (they'll need to be activated in your LGL Forms account first), and then check the second checkbox box shown in the screenshot below to enable PayPal.

What your donors will experience

Donors who complete the first page of your PayPal-enabled form and then click Submit to go to the payment page will see a page that looks something like what is shown below, if you've set up your form to use Stripe with the added option of PayPal. Here your donors can choose whether to pay via credit card or via PayPal:

After clicking the PayPal Check out button, the donor will see a hover window where they can complete their PayPal checkout:

Here's a video showing the checkout process when the user selects PayPal:

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