Little Green Light Knowledge Base
  • Support home
  • Knowledge Base
  • LGL Video Library

Quick Answers

Speedy answers to some frequently asked LGL support questions

  • Why can't I log in to my LGL account?
  • Can I set up a team member to see only specific constituents?
  • What's the difference between a "nested/sub query" and an "additional query"?
  • How do I search for all constituents with mailing addresses?
  • How can I find all donors with no phone number, mailing address, or email?
  • My report doesn't contain data I expect to see. Why doesn't my report match my search criteria?
  • How do I build a report showing attendee count for an event?
  • How do I revise a letter?
  • How do I produce a letter for each donor in the previous year that lists their tax-deductible contributions for that year?
  • Does Little Green Light make it possible to send mass emails to donors?
  • How can I send emails to multiple members of a household?
  • We just sent out an email blast using Mailchimp and a number of people unsubscribed from our list (via Mailchimp). How long will it take for their unsubscribed status to appear in LGL?
  • Why can't my team member send an LGL email?
  • How do I edit a volunteer time entry?
  • How can I test a payment form without actually making a donation?
  • Why aren't my PayPal donations coming into LGL?
  • How can I contact LGL when I need help?
  • Do you have a mobile app?
  • How do I update my letter or acknowledgment template?
  • How can I search for everyone who signed up for my newsletter?
  • 1
  • 2

Categories

  • LGL Training Course
  • Year-End Tax Receipts/Annual Statements
  • Getting Started
  • Data Migration, Organization & Cleanup
  • Importing
  • Home / Dashboard
  • Constituents
  • Constituent Searches & Lists
  • Fundraising (Gifts & Pledges)
  • Acknowledgments
  • Tributes
  • Appeals & Events
  • Searching
  • Reports
  • Mailings
  • Emailing
  • LGL forms
  • Integrations
  • Activity
  • International use of LGL (outside U.S.)
  • Billing & Payment
  • Security
  • Affiliates & Refer a Friend
  • LGL Best Practices
  • Quick Answers
No results found

© Little Green Light 2023. Powered by Help Scout